Generator Repair Services by Ambrose Electric in New York’s Capital Region
When your power is out, trust our licensed, factory trained experts for fast, reliable generator repair 24/7. Over 40 years serving the Capital Region with everything in house and no subcontractors ever.
Why Timely Generator Repair Matters
When your backup power system fails during an outage, every minute counts. Your family’s safety, comfort, and security depend on a generator that works when you need it most. Food spoils, sump pumps fail, HVAC systems shut down, and medical equipment goes offline.
At Ambrose Electric, we understand the urgency. That’s why we’ve built our entire business around one thing: generators. With over 40 years in the Capital Region, we maintain a fully stocked parts warehouse and specialized service fleet so we can respond quickly and get your system back online fast.
But you don’t need to wait for an emergency. If your generator is making unusual noises, struggling to start, or showing warning lights, we can diagnose and repair issues before they leave you without power during the next outage. Proactive repairs save money and prevent the stress of emergency breakdowns.
Our factory trained technicians have the expertise to diagnose and repair issues correctly the first time, ensuring the safety and comfort of your family during critical outages—and preventing those outages from happening in the first place.
Rapid, Reliable Repair by Factory Trained Experts
Licensed Professionals, Never Subcontractors Every Ambrose Electric technician is factory trained and licensed. We handle everything in house with our own team—no subcontractors ever. This ensures consistent quality and accountability you can trust.
Fully Stocked Parts Warehouse We maintain a comprehensive inventory of Generac generator repair parts at our Latham facility. This means minimal wait times—we can often complete repairs the same day without ordering parts from distant suppliers.
Specialized Service Fleet Our service vehicles are equipped specifically for generator repair work, stocked with the tools and common replacement components needed to restore your system quickly.
Generac PowerPro Prestige Dealer As a Generac PowerPro Prestige Dealer—the manufacturer’s highest status—we have direct factory support and access to technical resources that other service providers don’t. We’re the Capital Region’s #1 Volume Generac Dealer, which means we’ve seen and solved virtually every repair scenario.
Comprehensive Service Capability Ambrose Electric provides repair services for the full line of Generac Guardian and Quietsource series generators, covering both residential and commercial applications from 8kW to 150kW
Our Simple Generator Repair Process
- Contact & Diagnostics Call our 24/7 emergency service line at (518) 783-0741 for immediate assistance with live phone support—no holds, no waiting. For non emergency repairs, you can also schedule a service appointment online at your convenience. Our team will gather initial information about your system and symptoms.
- Rapid Deployment Our factory trained technicians dispatch to your location with our specialized service fleet already stocked with common Generac parts. We serve all 10 counties across the Capital Region.
- Expert Diagnosis & Repair Using advanced diagnostic tools and factory training, we identify the root cause quickly and make repairs with genuine Generac parts from our warehouse inventory.
- Testing & Assurance Before we leave, we perform meticulous testing to ensure your system is fully operational. We simulate power outages and verify all components are working correctly so you can have confidence your generator will perform when you need it next.
Factory Trained Expertise
We’re Here for Emergencies and Routine Repairs
24/7 Emergency Service with Live Phone Support When disaster strikes and your generator fails during an outage, call (518) 783-0741 for immediate 24/7 emergency service with live phone support—no holds, no automated systems. You’ll reach our team immediately.
Scheduled Non-Emergency Repairs You don’t have to wait for an emergency. If you notice:
- Unusual noises or vibrations
- Difficulty starting or slow cranking
- Warning lights or error codes
- Fuel or oil leaks
- Intermittent operation
- Any concerning performance changes
Schedule a service appointment at your convenience. We’ll diagnose the issue and make repairs before it becomes an emergency that leaves you without power when you need it most.
Residential & Commercial Systems We repair both residential and commercial Generac generators across the Guardian and Quietsource series, handling everything from small 8kW home units to large 150kW commercial installations.
Everything In House As a 100% generator focused company, we handle all aspects of repair ourselves. Our factory trained technicians, parts inventory, and service fleet are all maintained in house, giving you one point of accountability and faster service.
Part of the Canter Power Systems Network Ambrose Electric is part of Canter Power Systems, the nation’s largest residential generator installer serving 20+ states and maintaining over 60,000 generators annually. This gives us access to extensive technical knowledge and resources while maintaining our local, family focused service approach.
Protect Your Investment with Our Exclusive Warranty
All new Generac air cooled generator installations from Ambrose Electric include our exclusive FREE 12 year Power Plus Warranty (a $1,499 value) covering parts, labor, travel, and major components.
This industry leading warranty requires annual maintenance by a Certified Canter Technician to remain active. Regular maintenance not only keeps your warranty valid—it prevents the majority of repair issues before they occur.
For existing generators, our factory trained technicians are fully authorized to perform warranty repairs under manufacturer coverage, and we offer extended warranty options for systems outside their original warranty period.
Benefits of Remote Monitoring:
We Repair Generac Guardian and Quietsource Series Generators
Ambrose Electric specializes exclusively in Generac generators, providing expert repair services for:
- Generac Guardian Series (Air cooled residential generators, 8kW to 26kW)
- Generac Quietsource Series (Liquid cooled residential and commercial generators, up to 150kW)
As the Capital Region’s #1 Volume Generac Dealer and a PowerPro Prestige Dealer, we have unmatched expertise in these product lines. Our factory trained technicians receive ongoing education directly from Generac, ensuring we’re always current on the latest diagnostic techniques and repair procedures.
We service all models including the popular 22kW Guardian, 24kW Guardian, and larger Quietsource units.
Recognized for Outstanding Generator Installation Service
How fast can a technician arrive?
We offer 24/7 emergency service with live phone support at (518) 783-0741. Response times vary based on weather conditions and current service volume, but as the Capital Region’s largest Generac service provider with a specialized service fleet and local warehouse, we can often respond within hours even during major outages. For non-emergency repairs, we can schedule an appointment at your convenience.
Do you service my generator model?
Ambrose Electric services the full line of Generac Guardian and Quietsource series generators for both residential and commercial applications. If you have a Generac generator in the 8kW to 150kW range, we can service it. We do not service Protector or Industrial series generators.
What types of faults do you repair?
Our factory trained technicians diagnose and repair all types of generator issues, including:
- Starting problems and battery failures
- Engine issues and oil leaks
- Transfer switch malfunctions
- Control board failures
- Fuel system problems
- Electrical connection issues
- Sensor and monitoring system faults
- Weather related damage
Whether it’s an emergency outage or a minor issue you’ve noticed during normal operation, we can diagnose and fix it.
Do you have parts in stock?
Yes. We maintain a fully stocked parts warehouse at our Latham headquarters with comprehensive inventory of Generac generator repair parts. This allows us to complete most repairs the same day without waiting for parts shipments. Our service vehicles are also stocked with common replacement components.
Will repairs affect my warranty?
If your generator is still under manufacturer warranty, repairs by our factory trained, authorized technicians will not void your coverage. In fact, as a Generac PowerPro Prestige Dealer, we’re fully authorized to perform warranty service work. We also offer our exclusive FREE 12 year Power Plus Warranty (a $1,499 value) on all new Generac air cooled installations, which requires annual maintenance by a Certified Canter Technician to remain active.
Do you offer preventative maintenance to avoid repairs?
Absolutely. Regular maintenance is the best way to prevent costly repairs. We recommend annual maintenance service for air cooled generators and semi annual service for liquid cooled units. Our comprehensive maintenance programs include thorough assessments, oil changes, battery checks, and end to end system testing to catch potential issues before they cause failures. Preventative maintenance saves money and keeps your Iwarranty active.
What are your service rates?
Service rates vary depending on the specific repair needed, parts required, and whether your system is under warranty. We provide transparent pricing before beginning work. For emergency service during outages, contact us at (518) 783-0741 for immediate assistance. For non-emergency repairs, request a service quote online.
Don’t Wait Until the Next Outage—Get Your Generator Repaired Today
Your backup power system is too important to leave in disrepair. Whether you’re experiencing an emergency failure or have noticed concerning performance issues, contact Ambrose Electric now for fast, expert generator repair service.
Emergency Service: Call (518) 783-0741 for 24/7 emergency service with live phone support